Makin from Thailand is the procurement manager of an iron and steel smelting plant. In August this year, he used Google search engine to find sidewall belt conveyors of bio fuels to his blast furnace. It is known to all that sidewall belt conveyor can be made in the market with few conveyors. So it took Makin a long time to find our company. We are one of the few manufacturers that can independently complete sidewall belt conveyor in design, production and provision of good after-sale service and technical training.
Makin's company in Thailand is a professional large steel smelting company, its main steel products for the Southeast Asian countries. In July this year, the sidewall belt belt previously provided to them has been in use for a long time with reference to problems. The maintenance cost is very high and the production progress is seriously affected. Therefore, their company decided to repurchase a sidewall belt conveyor to provide biomass fuel for their blast furnaces.
Makin has shown in his communication with us the quality of sidewall belt conveyor. They must be redesigned with the reference to improve the current technical level of sidewall belt conveyor. Improve delivery efficiency, and provide quality assurance and subsequent after-sales service. Our company attaches great importance to this customer's demand, and has set up a special project team. The technical department, sales department, after-sales service department, quality inspection department and material supply department have organized relevant personnel to communicate with customers about professional technical solution seminars through team remote conference and give technical answers to the questions raised by Makin. In addition, we organized relevant publicity departments to conduct video factory inspection with customers for many times. Finally, Makin was impressed by our professionalism and sincerity and placed an order with us in August this year. In reference to the reference of Makin's company in urgent need of the sidewall belt conveyor, which would otherwise affect their production. Our company immediately organized the relevant personnel to communicate with each other for many times about the production coordination of the relevant products. We adopt shift system, factory workers carry out three shifts and two operation system, staff rest machine without stop, improvement degree, the quality inspection department in cooperation with the side production side quality inspection, improve work efficiency. Recently finished the production of the product and finished the delivery. In the future, we will continue to follow up with customers for remote technical training and installation guidance. I also wish our customer the construction of sidewall belt conveyor smooth.
